Moso Health is a medical concierge for Singapore residents considering care in China. We handle what makes it hard from here: hospital appointments, entry, flights, interpreters, accommodation, and English records for your doctor and insurer at home. Medical decisions stay with licensed doctors.
| Topic | What we arrange |
|---|---|
| Hospital appointments | We book the hospital and department, set the order of appointments and confirm the dates in writing before you fly. |
| Entry | Singapore passport holders enter mainland China visa-free for short stays. For longer treatment we still arrange the right medical visa, and we confirm the current rules before you travel. |
| Flights | Around five to six hours to Beijing, Shanghai, Guangzhou and Chengdu, with frequent departures. Dental visits can often be scheduled around a short trip. |
| Language | English-speaking coordinators and medical interpreters at appointments, and Mandarin where that helps. |
| Costs | Our concierge fee and the hospital's estimate are given in writing before you commit. Hospital fees are paid to the hospital. |
| Insurers | We help you obtain the documents insurers commonly request: itemised English invoices, procedure codes, discharge summaries and proof of payment. Check acceptance with your insurer or Integrated Shield provider. |
| Length of stay | Dental: two short visits. Surgery: 2–4 weeks. CAR-T: 6–8 weeks. |
We do not compare health systems. We share each hospital's published ranking so you and your doctor can judge.
Medisave generally cannot be used for overseas treatment. Check with your scheme administrator; we supply whatever documentation is requested.
For short stays, Singapore passport holders currently enter visa-free. For treatment lasting weeks, we arrange the appropriate medical visa. Rules change — we confirm before you book.
48 hours for the initial review, 3 working days for the written report from licensed doctors.
Tell us briefly what you need. If China is not the right answer, we will say so first.
Medical concierge · reply within 48 hours
A coordinator will read your enquiry and reply by email within 48 hours. Anything to add? Write to service@mosohealth.com.