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From Singapore

Coming from Singapore

Moso Health is a medical concierge for Singapore residents considering care in China. We handle what makes it hard from here: hospital appointments, entry, flights, interpreters, accommodation, and English records for your doctor and insurer at home. Medical decisions stay with licensed doctors.

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The practical details

TopicWhat we arrange
Hospital appointmentsWe book the hospital and department, set the order of appointments and confirm the dates in writing before you fly.
EntrySingapore passport holders enter mainland China visa-free for short stays. For longer treatment we still arrange the right medical visa, and we confirm the current rules before you travel.
FlightsAround five to six hours to Beijing, Shanghai, Guangzhou and Chengdu, with frequent departures. Dental visits can often be scheduled around a short trip.
LanguageEnglish-speaking coordinators and medical interpreters at appointments, and Mandarin where that helps.
CostsOur concierge fee and the hospital's estimate are given in writing before you commit. Hospital fees are paid to the hospital.
InsurersWe help you obtain the documents insurers commonly request: itemised English invoices, procedure codes, discharge summaries and proof of payment. Check acceptance with your insurer or Integrated Shield provider.
Length of stayDental: two short visits. Surgery: 2–4 weeks. CAR-T: 6–8 weeks.

Questions from Singapore patients

How do the hospitals compare with Singapore?

We do not compare health systems. We share each hospital's published ranking so you and your doctor can judge.

Can I use Medisave?

Medisave generally cannot be used for overseas treatment. Check with your scheme administrator; we supply whatever documentation is requested.

Do I need a visa?

For short stays, Singapore passport holders currently enter visa-free. For treatment lasting weeks, we arrange the appropriate medical visa. Rules change — we confirm before you book.

How quickly can I get an opinion?

48 hours for the initial review, 3 working days for the written report from licensed doctors.

Considering care in China?

Tell us briefly what you need. If China is not the right answer, we will say so first.

What happens next
  1. We read your enquiry
  2. We reply within 48 hours
  3. If we can help, scope and fees in writing

Medical concierge · reply within 48 hours

Please do not include medical records or detailed medical information here. After we reply, we will tell you what we need.

We use these details only to reply to your enquiry. No fee, no commitment. Prefer email? Write to service@mosohealth.com.